Our investigators are the most highly trained, experienced and motivated investigators in the industry. Kelley Alliance hires only those investigators who demonstrate the experience, professionalism and dedication to their craft necessary to provide to you the quality and extra effort necessary to obtain quality comprehensive results. Our investigators have the inner fire of pride in their endeavors and it shows. We treat and pay our investigators with the respect they have earned, resulting in high morale and friendly client interaction. Our investigators go the extra mile to obtain answers, not excuses. They are expected to prepare thoroughly and to follow all logical leads, to answer the questions you have concerning your claims and to report them in a well written professional report. We use only licensed investigators and have all-lines insurance adjusters among our staff. We are multilingual and can complete investigations in diverse settings with male and female investigators.
Our office staff are highly experienced and professional, trained and motivated to provide to you courteous, friendly service when you call, to answer your questions and to forward your instructions without mistakes. Our managers have proven ability and managerial skills, able to motivate and supervise their staff as well as interact with you in the most efficient way possible. They are experienced and understand claims. They monitor timeliness and quality in the investigations to provide to you a seamless experience when you assign a case to Kelley Alliance.