Pamela (Richards) Pettus is the Chief Executive Officer and co-founder of The Gavel.net, LLC, a national
legal network designed to streamline the claims defense experience for Claims Professionals. Pamela
brings a pioneering approach to the Executive Team as a result of her background in the courtroom and
her decades of work managing all lines of insured and self-insured claims. Pamela graduated Emory
University School of Law after she completed her studies at Boston University with degrees in Business
and Psychology. She worked at Harvard Law School before obtaining prestigious clerkships with the
Atlanta trial courts and The Supreme Court of Georgia. The legal knowledge she developed through her
experiences was essential for her successful transition to the insurance industry. Pamela began her
insurance industry career as a Claims Representative at State Farm Insurance. Her assignment to a
specialty unit introduced her to the insurance restoration industry where she honed her negotiation skills
with large loss property claim settlements. Since then, she has managed all lines of claims including multimillion-dollar class action litigation, and she has successfully resolved over 1,000 self-insured, insured, and
litigated claims. Pamela has presented at professional conferences on a wide variety of legal topics in the
claims industry and has participated on countless panels. Most recently, Pamela was responsible for
managing the portfolio of all lines of claims as the Director of Claims and Insurance Litigation at BFC
Financial Corporation, a holding company with an international portfolio that includes BBX Capital Corp
(NYSE:BBX), BBX Sweet Holdings, Renin Corp., and Bluegreen Corporation. Pamela’s experience working in
a Risk Management Department and working as an Adjuster, a Senior Claims Representative, a Claims
Manager, and a Director gives her a comprehensive understanding of the critical needs of Claims
Professionals to maximize the efficiency of their work. Pamela’s extensive history as a defense-client
positions her to appreciate the needs of attorneys and specialists to be productive and effective. Pamela
merged her multi-faceted legal and claims backgrounds to be an effective part of the development team
at The Gavel. Pamela is certain the network was built with the best attorneys and specialists from each
venue, and she is confident the claims defense experience for all Claims Professionals will be enhanced
with The Gavel – your claims defense network®
Education
➢ Emory University School of Law: Doctor of Law
➢ Boston University: Bachelor of Arts, CUM LAUDE WITH HONORS AND DISTINCTION
❖ College of Arts and Sciences: Psychology
❖ School of Management: Business Administration
➢ National Institute of Trial Advocacy: trial skills and leadership program
Awards And Honors
➢ Judicial Clerkships:
❖ The Honorable Chief Justice Charles Weltner of the Supreme Court of Georgia
❖ The Honorable Chief Justice Glenda Hatchett of the Fulton County Superior Court
Accreditations
➢ Insurance Institute of America:
❖ Associate in Claims (AIC)
❖ Associate in Customer Service (ACS)
❖ Certificate in General Insurance (INS)
Personal/Civil Memberships
➢ Bank of America Advisory Panel
➢ University of South Florida – Advisory Committee on Cyber Security
Industries
➢ Experience with all insurable risks including Directors & Officers; mergers & acquisitions; coverage;